Glendale Community College
6000 West Olive Avenue
Glendale, AZ 85302 623.845.3000
   

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Chapter 12 - Measuring the Success of your site
 

Generating Repeat Traffic

  • Special tip of the Month
  • Offer of the month
  • Contest
  • Chat
  • Message Boards
  • Personalization

Customer Service

  • Self Help
  • Email / phone / quick response

Tracking

  • Log Files
  • Page Views
  • Time of day, day(s) of the week
  • Referring Site
  • Unique Visitors / IP / Cookies / Membership

Feedback

  • Email
  • Surveys

 

 

 
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