Maintained By: GCC College Research Services
Last updated: 10/29/2010 See Legal Disclaimer.

The Noel-Levitz Student Satisfaction Inventory (SSI) measures the current state of GCC through the perspective of students. The SSI is designed to measure students' satisfaction with GCC, and ratings are based on students' first-hand experiences. GCC students rated each item (e.g. "The campus is safe and secure for all students") on the SSI for importance and satisfaction. The difference between these two ratings is the performance gap. All ratings are on a one to seven scale, with seven being highest.

Results:

CRS Reports on Noel-Levitz:

• Executive Summary of 2010 Results
• Item Report Trends Comparing GCC's 1999-2002-2005-2008-2010 Results

Noel-Levitz Reports:

• Comparison of GCC's 2008 to 2010 Results
• Comparison of GCC to the Maricopa Community College Average 2010
• Comparison of GCC to National Community Colleges 2010
• Comparison of GCC to Other Western Community Colleges 2010
  

Demographic Breakdowns for 2010 Results (Noel-Levitz Reports):

• Enrollment Status (Day / Evening Enrollment)
• Class Level (<= 1 Year, 2+ Year)
• Ethnicity (Caucasian/White, Hispanic)

Intepretive Guide (Noel-Levitz Report):

• Noel-Levitz Satisfaction-Priorities Surveys Interpretive Guide 2009-10