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| Program Description: This program prepares the student for employment as a receptionist in a business office environment. Skill development includes microcomputer keyboarding and filing, word processing, electronic and traditional mailing methods and telephone skills. Techniques for effective office communication and making appropriate office ethical choices. |
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| Program Prerequisites: |
| Data Entry Certificate
Note: In lieu of the Data Entry Certificate, students may meet this program prerequisite by demonstrating knowledge and skills equivalent to the following courses through assessment: |
| BPC/OAS 111AA | Computer Keyboarding I OR | |
| OAS 101AA | Typing I | |
| BTO 104 | Office Calculations | |
| OAS 103AA | Typing: Skill Building I | |
| OAS 118 | 10-Key by Touch | |
| OAS 119 | Microcomputer Data Entry | |
| AND ALSO COMPLETING THE FOLLOWING COURSES: | |
| BTO 100 | Career Orientation for the Office | 2 |
| BTO 104 | Etiquette in the Office | .5 |
| BTO 106 | Building a Professional Office Image | .5 |
| BTO 108 | Managing the Office Work Flow | .5 |
| BTO 121 | Win-Win Office Techniques | .5 |
| BTO 124 | Office Communication that Works | 1 |
|
| Required Courses: (11 credits) |
Credits |
| Students must earn a grade of "C" or better for
each course listed in the Required Courses category. |
| BPC/OAS 113 | Micro-Alphabetic Indexing | 1 |
| BPC/OAS 135 | Word Processing Software (any module) | 2 |
| BTO 102 | Receptionist Potpourri | 2 |
| BTO 112 | Rapid Writing and Notetaking | 2 |
| BTO 130 | Coping with Office Equipment | 1 |
| BTO 148 | Office Ethics and Culture | 2 |
| +OAS 101AB | Typing I: Letters, Tables, and Reports (1) OR |
|
| OAS 103AB | Typing: Skill Building II (1) |
1 |
|
|
| + Indicates that course has
prerequisites. |
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