1997-98 Total Quality Management Certificate

Total Quality Management
Certificate of Completion
16 Credits

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Program Description: This program prepares students to be competitive in today's domestic and global economies. It provides the student quality management theories and skills to better serve both internal and external customers. Emphasis is on practical application of skills and knowledge.
Required Courses: (14 credits)		Credits
Students must earn a grade of "C" or better for each course listed in the Required Courses category.
TQM 202	Introduction to Total Quality	3
TQM 204	Team Roles and Dynamics	3
TQM 206	Customer Focus Systems	3
TQM 208	Leadership for Quality	3
TQM 210	Project Management for Quality	3

Required Courses: (2 credits)		Credits
BPC 110	Computer Usage and Applications	3
BPC 114	Spreadsheet Software: Combination (any module)	3
BPC 117	Database Management (any module)	1
+BPC 135AD	Word Perfect (2) OR
+BPC 135AK	Microsoft Word (2)	2

+ Indicates that course has prerequisites.

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Glendale Community College ~ 6000 W. Olive Ave ~ Glendale AZ 85302
Phone: (602) 435-3000 ~ E-mail: info@gc.maricopa.edu

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Page maintained by: Paulette Schnyder
URL: http://www.gc.maricopa.edu/kiosk/CollegeCatalog_30/97-98/certificates/Business/TQM.html
Last update: Thursday June 18 1998

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