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Student Guide to Information Technology on Campus
Services & Costs
What you pay for and what you get
There is a strong connection between the quality of technology services and the associated costs. There is also a wide variation in the ways campuses charge for these services. At GCC we provide IT related services at little or no cost.
FEES AND EXPENSES
Glendale Community College does not charge a technology fee. Some classes do have course fees associated with them, but those fees are to cover the expense of supplies and consumables used during that course. In some rare cases, that can include software or other technology related supplies
eGCC workstations are available to any credited GCC student both in our computerized classrooms and our open labs. If you are working off-campus, you will need to provide your own computer equipment and software.
Glendale Community College's customized computing environment, eGCC, is available to all credited students. eGCC grants access to data, software, and resources for your individualized needs. Internet browsers, a standard suite of tools, library databases, and a wide range of other resources are also available to eGCC account holders. eGCC workstations are in computerized classrooms and open labs. Additionally, eGCC Wireless provides internet access across the campus, free of charge, to any GCC student and limited access to guests
TECHNICAL SUPPORT
Glendale Community College does not have established hardware standards, and endeavors to support multiple computing platforms when ever possible. GCC supports a standard suite of software tools and a network account for each student. The standard software for windows machines include: Windows XP, Microsoft Office 2007 (Word, Excel, PowerPoint, etc.). Macintosh computers have OS X and Office X (Word, Excel, PowerPoint and Entourage). Both platforms have anti-virus software, web-browsers and Email Clients.
Glendale Community College does not have established hardware standards, and endeavors to support multiple computing platforms when ever possible. GCC supports a standard suite of software tools and a network account for each student. The standard software for windows machines include: Windows XP, Microsoft Office 2007 (Word, Excel, PowerPoint, etc.). Macintosh computers have OS X and Office X (Word, Excel, PowerPoint and Entourage). Both platforms have anti-virus software, web-browsers and Email Clients.
Walk-in, phone, email and chat services are available seven days-a-week through our client services desk. Account and software assistance is available in all GCC computer labs. Our Glendale Technology Resources website provides a number of tools, ranging from general information to self-paced tutorials.
Generally, Glendale Community College replaces computers on a 4 year
cycle. Some programs may require replacement in a shorter frequency
and older computers can find an extended life doing minor tasks on the
network. Software is replaced as it becomes obsolete, but not before
it has gone through an extensive testing process.
Students will receive wireless internet access and technical support limited to connectivity.
OTHER SERVICES
GCC's Pay-for-Print program supports students and the college's Green Efforts by helping students make better-informed decisions about what they print. The fee for printing is 10 cents per printed side for black/white and $1 for color. Students use their student ID card and eGCC credentials to print in GCC's open labs.
Free wireless connectivity is available through the campus to all students with limited access for guests. Visit eGCC Wireless to learn more.
Students are required to purchase these types of items. GCC does not charge students a technology fee.
Students are required to purchase those types of items separately. GCC does not students a technology fee.
E-textbooks are not offered at this time.
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